Shipping policy

Updated: January 2026


We want your wine to arrive safely, on time, and in perfect condition. Please read our shipping policy carefully before placing your order — especially the sections on delivery requirements and your state’s eligibility, as alcohol shipping is heavily regulated and varies by location.


I. Where We Ship

Due to state and federal alcohol shipping regulations, we are only able to ship to certain states. Please confirm your state’s eligibility before placing an order.

States We Ship To (All Wines)

We currently ship directly to the following states:

  • Arizona (AZ)

  • California (CA)

  • Colorado (CO)

  • Connecticut (CT)*

  • District of Columbia (DC)

  • Florida (FL)

  • Georgia (GA)

  • Idaho (ID)

  • Illinois (IL)

  • Iowa (IA)*

  • Kansas (KS)

  • Maryland (MD)

  • Massachusetts (MA)

  • Michigan (MI)*

  • Minnesota (MN)

  • Missouri (MO)*

  • Montana (MT)

  • Nebraska (NE)

  • Nevada (NV)

  • New Hampshire (NH)

  • New Jersey (NJ)

  • New Mexico (NM)

  • New York (NY)

  • North Carolina (NC)

  • North Dakota (ND)

  • Ohio (OH)

  • Oregon (OR)

  • Pennsylvania (PA)

  • Texas (TX)

  • Vermont (VT)

  • Virginia (VA)

  • Washington (WA)

  • Wisconsin (WI)

* Connecticut (CT), Iowa (IA), Michigan (MI), and Missouri (MO) do not allow direct delivery of our New Zealand wines. Domestic wines from our collection are still available for shipment to these states.

States We Cannot Ship To

We are currently unable to ship any wine directly to the following states. If you are located in one of these states, please visit our store locator to find a retailer near you.

  • Alaska (AK)

  • Alabama (AL)

  • Arkansas (AR)

  • Delaware (DE)

  • Hawaii (HI)

  • Indiana (IN)

  • Kentucky (KY)

  • Louisiana (LA)

  • Maine (ME)

  • Mississippi (MS)

  • Oklahoma (OK)

  • Rhode Island (RI)

  • South Carolina (SC)

  • South Dakota (SD)

  • Tennessee (TN)

  • Utah (UT)

  • West Virginia (WV)

  • Wyoming (WY)

Shipping laws are subject to change. If you have questions about eligibility for your state, please contact us at hello@mcbridesisters.com before placing your order.


II. Shipping Costs

Shipping rates are calculated at checkout based on your order size, weight, and destination, using current UPS Ground market rates.

Free standard shipping is available on all qualifying orders over $200, shipped within the contiguous United States.

If you select an expedited shipping option, you are responsible for all associated shipping charges regardless of order amount or wine club membership status.


III. Order Processing

Orders are typically processed within 2–4 business days of placement. Weekends and holidays are not counted as processing or transit days.

Once your order has shipped, tracking information will be emailed to you automatically. We recommend enrolling in UPS My Choice (free) for real-time delivery alerts and the ability to manage your delivery preferences directly with UPS.


IV. Delivery Requirements — 21+ Signature Required

An adult 21 years of age or older MUST be present and available to sign for every wine delivery. By law, the carrier cannot leave wine unattended at your door. This is a federal and state legal requirement — no exceptions.

Please ensure that a qualified adult will be available at the shipping address on the expected delivery date. If no eligible adult is present, the carrier will not complete the delivery. See Section V for what happens after a missed delivery.

At the time of delivery, the recipient may be asked to present a valid government-issued ID confirming they are 21 or older. We recommend shipping to a business address when possible to reduce the likelihood of missed deliveries.


V. Missed Deliveries — UPS Access Point Program

UPS recently updated how missed deliveries of adult beverage shipments are handled. Please read this section carefully as it affects what happens if no one is home when your wine arrives.

What Happens After One Missed Attempt

After a single missed delivery attempt, UPS will redirect your shipment to a nearby UPS Access Point location rather than re-attempting delivery the next day. This is a UPS policy change that applies to all alcohol shipments.

How the Access Point Works

  • UPS will leave an InfoNotice at your door with the name and address of the Access Point location.

  • Your tracking information will be updated in real time. If you are enrolled in UPS notifications, you will receive an alert automatically.

  • Your package will be held at the Access Point for up to 7 days at no charge.

  • To pick up your package, you must present a valid government-issued ID confirming you are 21 or older and that your address matches the shipping label.

  • There is no fee to pick up your package at the Access Point.

  • Access Point locations are typically within a 10–15 minute drive of your delivery address — and often closer in urban areas. In some rural areas, the location may be up to 10 miles away.

If No Access Point Is Available

In areas where no Access Point is available nearby, UPS will continue standard delivery attempts and return the package after a third missed attempt.

Package Not Picked Up Within 7 Days

If your package is not picked up from the Access Point within 7 days, it will be returned to our warehouse. Please refer to our reship and returns policies below.

Managing Your Delivery

You can continue to manage your shipment preferences through UPS My Choice, including requesting a different delivery location or scheduling a specific delivery time, subject to UPS availability and any applicable fees.


VI. Order Changes, Cancellations & Address Updates

Once your order is placed, it cannot be modified. This includes changes to wine selection, quantities, shipping address, or delivery date. Orders are transmitted to our warehouse immediately upon confirmation — please review all details carefully before submitting.

Cancellations

We are unable to cancel orders once they have been placed. As soon as your order is confirmed, it is automatically transmitted to our warehouse and processed for fulfillment.

In limited circumstances, we may be able to attempt a carrier recall before your shipment departs. Carrier recalls are not guaranteed, and original shipping fees are non-refundable even if a recall is successful.

Address Changes & Re-Routes

Shipping addresses cannot be changed after an order is placed. If your order has not yet shipped, contact us immediately at hello@mcbridesisters.com and we will do our best to assist — however, changes are not guaranteed.

Once UPS has taken possession of your shipment, you will need to work directly with UPS to change the delivery time or location. Carrier fees apply for any address changes or redirects. In some circumstances, we may be able to assist with submitting a request on your behalf, but fees will still apply.

To request assistance with any order change, contact us as soon as possible at hello@mcbridesisters.com with your order number and details.


VII. Weather Holds

Wine is a perishable product that is sensitive to temperature extremes. In cases of extreme heat or cold that could compromise the quality of your wine during transit, McBride Sisters reserves the right to hold your shipment until conditions are safe for delivery.

We will do our best to communicate proactively if your order is subject to a weather hold, and will notify you as soon as your shipment is released. We appreciate your patience — our priority is ensuring your wine arrives in the best possible condition.

McBride Sisters is not responsible for wine damaged by weather conditions once a shipment has been released to the carrier.


VIII. Reships

If your order is returned to our warehouse — due to failed delivery attempts, an unclaimed Access Point package, or an undeliverable address — we are happy to reship your order upon request.

A $25 reship fee applies to all reshipments, regardless of the reason for the return.

Once we receive the returned package and confirm the wine’s condition, we will contact you to arrange reshipment and collect the reship fee. Please note that we cannot guarantee the condition of wine that has been returned, and we reserve the right to assess the wine before reshipping.

To request a reship, contact us at hello@mcbridesisters.com with your order number.


IX. Returns

We do not accept returns of wine under any circumstances, including orders placed in error. Once wine leaves our warehouse, we are unable to guarantee its condition, handling, or storage — and therefore cannot accept, credit, or reship returned wine.

Undelivered wine that is returned to our warehouse is subject to our reship policy (see Section VIII) and cannot be refunded.


X. Damaged or Lost Packages

If your package arrives visibly damaged, please do the following:

  • Do not discard the packaging or any damaged bottles.

  • Take clear photographs of the damaged outer packaging and any affected bottles.

  • Email us at hello@mcbridesisters.com within 7 days of the confirmed delivery date with your order number and photos.

We will work with you to file a claim with UPS. Claims submitted without photographic evidence or after 7 days of delivery may not be eligible for resolution.

If you believe your package has been lost in transit, please contact us and we will investigate with UPS on your behalf.


XI. Questions?

If you have any questions about your shipment or this policy, our team is here to help.

Email: hello@mcbridesisters.com

Website: www.mcbridesisters.com

Please allow 1–2 business days for a response. Our team is available Monday through Friday.


© 2026 McBride Sisters Collection. All rights reserved. Shipping policies are subject to change without notice.