Returns & Cancellations
We will replace or refund our customers for any bottle of wine received that is damaged, flawed or that the customer finds unsatisfactory.
We are unable to accept returns of wine or refund customers for wine that is ordered in error.
Customers will incure a returned-shipping charge on orders returned to our shipping facility due to the customer's failure to receive package delivery.
We're happy to reship returned wine and kindly ask that the customer cover the reshipment costs.
Customer who prefer to cancel their order rather than reship returned wine will receive a refund less the down and back shipping costs.