UPS My Choice
Customers are able to reschedule deliveries at no charge (this is normally $5 for My Choice members) and take advantage of all other My Choice benefits that are available for wine delivery:
Delivery Alerts: Customers will get proactive notifications via text, phone or email the day before a delivery.
Approximate Delivery Time: When possible, UPS will provide an estimated delivery time frame. This time is not guaranteed and may vary based on driver’s workload, weather and traffic.
Hold for Will Call: Customers can request that packages be held for pickup at a UPS operations facility (this doesn’t apply to UPS stores). Please note that “hold for will call” is not available at UPS stores. To change the name of the recipient retrieving the order, the last name or street address on the ID of the individual picking up must match the recipient's on the original shipping label.
Free Reschedule Delivery: Choose a new delivery date that fits your schedule. This service, which is normally $5 for UPS My Choice members, is available at no cost for customers of WineDirect’s fulfillment clients.
Deliver to Another Address: For non-UPS My Choice members, the “Redirect Now” button will be only available in the Automatic Day Before Delivery email notification alert from the carrier. Because wine shipments are subject to compliance restrictions, this cannot be arranged through UPS My Choice more than 24 hours prior to the scheduled delivery. However, UPS My Choice members can make the redirect request as soon as the order is tracking in the carrier's system.
Please note that some UPS My Choice features are NOT available for wine deliveries:
Authorize Shipment Release: Give authorization online for UPS to deliver packages without a signature for drop-off when you’re not going to be home to sign in person, or change the recipient's name for pick up at a local UPS Store (either the last name or street address on the ID of the individual picking up must match the recipient's on the original shipping label).
Deliver to UPS Retail Location (UPS Store): Request your packages be delivered to The UPS Store near you for pickup.
"Leave at" Driver Instructions: Have your packages left with a neighbor (neighbor must be within walking distance).