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FAQs & Contact Us

Get In Touch With Us!

Have a question about your order, or which wines to choose? Many of your questions can be answered in our FAQ.


FAQ

Where can I buy your wines?

Click here for our wine locator!

McBride Sisters Collection is sold coast to coast at great retailers like Ralph’s, Kroger, QFC and many more to come (look for announcements). Most states can purchase from our online wine store as well as at local wine shops and liquor stores across the country. If you don't find McBride Sisters Collection at your favorite local shop, tell them you want them to become our newest retailer!

Where do you ship?

AK, AZ, CA, CO, DC, FL, GA, HI, ID, IL, IA, KS, MD, ME, MI, MN, MO, NC, ND, NE, NH, NV, NY, OH, OR, PA, TX, VT, VA, WA, WI, WY

How long does it take to process an order? What can I expect from the order processing and shipping time?

Orders typically process in our system within 1-2 business days* after the order is placed. 

*business days*
Weekends and holidays do not count as processing days or shipping transit days.
 

When will my wine ship?

Packages will depart our warehouse on the next available ship-date** via UPS. Tracking information will be sent to you automatically. Someone 21+ must be available to sign for delivery.

**next available ship date**
We are only shipping Mondays, Tuesdays, and Wednesdays via 2-Day delivery service during the summer. We do this to ensure delivery by Friday so that our wines spend the weekend with you, not in a warm warehouse. Orders placed between Wednesday (after 12pm PST) and Sunday will ship the following Monday.

How can I make an adjustment to my delivery?

You can create a free UPS My Choice account to adjust your delivery.

What is your policy for returns and cancellations?

Click here for our Returns & Cancellations policy.

I'm local and in CA. Can I pickup instead of ship?

We only ship via Ground transit in CA. Local pickups are not an option. Please do not select expedited shipping at checkout.

I own or work at a retail store, restaurant or wine bar that wants to sell your wine—who are your distributors?

Fantastic–thank you for your interest! You can find a list of our distributors on our Trade page.

Do you sell your wines internationally?

For now, McBride Sisters Collection Wines are only available for purchase and shipment in the US.

Do you have a winery or tasting room that I can visit or tour?

At the moment, we neither have a tasting room nor a winery that are open for visits or tours. We participate in local tastings and wine dinners, which you can learn more about by signing up for our newsletters.

Are your wines vegan or organic?

No, our wines are not vegan or organic.

Can you donate wine for or sponsor my event?

We are always interested in supporting events with a good cause, but we just don’t have enough wine to donate to every amazing organization! However, if you think there is an opportunity for the Sisters to contribute to your effort in other ways please feel free to fill out the form above with your ideas!

Are you available to speak at my event?

We've been the keynote speakers at large conferences (audiences of 1000+ people) as well as conducted private wine education seminars for groups as small as six. We've been featured and interviewed in Oprah Magazine, WWD, VH1, Vogue, Essence, CBS News, the Wall Street Journal and many others. No matter the size or scope of your gathering, we'd love to connect with you and your group for a fun, exciting and inspirational event. Reach out by filling out the form above to request information about our story, availability, topics we speak on, fees, etc. We ask that you reach out to us 2-3 months in advance.

I want to join the team! Are you hiring?

Yes! Please check out our job board at our Careers page.


Didn't find what you needed in the FAQ?  Please fill out the form below with your general inquiry, or email us at hello@mcbridesisters.com. Order inquiries can be sent to shop@mcbridesisters.com.

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